Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name, email address, phone number, and billing address
• Payment information (credit card details, banking information)
• Professional information (company, job title, industry)
• Account credentials
• Product preferences and purchase history

Automatically Collected Information

When you visit our website or use our mobile application, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Location information (with your consent)
• Cookies and similar tracking technologies

How We Use Your Information

We use your information for purposes including:

• Processing and fulfilling your orders
• Providing customer support and warranty services
• Sending transactional emails and order updates
• Marketing and promotional communications (with your consent)
• Improving our products, services, and website
• Analyzing usage patterns and trends
• Preventing fraud and enhancing security

Information Sharing and Disclosure

We may share your information with:

• Service providers and business partners who assist in our operations
• Payment processors to complete transactions
• Shipping companies to deliver products
• Legal authorities when required by law
• Affiliated companies within our corporate family

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Withdraw consent for processing
• Object to certain processing activities
• Request data portability
• Opt-out of marketing communications

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

Cookies Policy

We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Nanohandheld Email: sales@nanohandheld.com Phone: 62 21 5555-1234 Address: Menara Tekno, 15th Floor, Jl. Innovasi No. 88, Jakarta 12950, Indonesia